Privacy Policy | Positiv

This policy explains what personal information we collect when you use this website, why we collect it, who we share it with, and the choices you have. We have kept it short and tried to avoid legal jargon.

Who we are

This website is run by Positiv Agency (“Positiv”, “we”, “us”). We are a creative team that builds brand systems, sales assets, websites and campaigns for channel partners.

For anything in this policy, write to hello@positiv.agency.

What we collect

What you send us. When you use the contact form (“Book a call”), start a free trial, ask for the free brand audit or take the fit quiz, we receive what you type: your name and work email and, depending on the form, your company, company size, industry, website, what you need help with and your message. The quiz also sends your answers. With each message we also receive the page you sent it from, the time, and the plan you picked if you started from a plan’s trial button.

Technical data. Like every website, our hosting provider receives your IP address, browser details and the pages you request, and keeps standard server logs. We also use your IP address to limit how many messages one device can send in an hour. For that we keep only a scrambled (hashed) version, never the readable address.

A security check. When you send a form, we may ask Cloudflare Turnstile to check that a real person is sending it. Cloudflare receives technical information about your browser and your IP address for that check.

What we do not do. We have no user accounts, we take no payments on this site, we do not use advertising or analytics trackers, and we do not sell your personal information.

How we use it

to reply to your message and arrange a call;
to deliver what you asked for, such as the free brand audit or a free trial;
to run the website and protect it from spam and abuse;
to meet legal obligations.

We will not add you to a marketing list unless you ask us to.

Why we are allowed to (legal bases)

If you are in the European Economic Area or the United Kingdom, we rely on these legal bases: taking steps you ask for before a contract (answering your request); our legitimate interests in answering business enquiries and keeping the site secure; legal obligations; and your consent, where the law requires it. If we rely on consent, you can withdraw it at any time.

Only with the people and providers who help us run the site and answer you:

Our team, who read and reply to your message.
Vercel, which hosts the website.
Our email provider, which hosts the company mailbox that receives your message.
Cloudflare (Turnstile), for the security check when you send a form.

We do not sell or rent your personal information, and we do not share it for advertising. We may disclose information if the law requires it.

International transfers

Our providers may process data in countries other than yours, including the United States. Where the law requires it, we rely on the safeguards those providers offer, such as standard contractual clauses.

Cookies and browser storage

We do not use advertising or analytics cookies, so there is no cookie banner. The site stores only these small items in your browser, to make it work:

positivContactSentAt (a cookie, and the same name in local storage): remembers for up to one hour that you just sent a message, so a form is not sent twice by mistake.
positivQuizSentAt (local storage): the same, for the fit quiz.
positivIntro (session storage): remembers that you have already seen the intro animation during this visit. It disappears when you close the tab.
positivPostTheme (local storage): your light or dark choice on articles.

When you send a form, Cloudflare Turnstile may store what it needs to run its check. You can clear all of this at any time in your browser settings.

How long we keep it

We keep your message and the information in it for as long as we need it to reply and to keep a record of our conversation, normally no longer than 24 months after our last contact. If we start working together, we keep what we need for the project and for our legal and accounting duties. You can ask us to delete your information sooner. Server logs are kept by our hosting provider under its own policy.

How we protect it

The website uses an encrypted connection (HTTPS). Messages are checked for spam and abuse before they are sent to a company mailbox. No system is perfectly secure, but we take care to keep what you share with us private.

Your rights

Depending on where you live, you may have the right to ask us for a copy of your personal information, to correct it, to delete it, to restrict or object to how we use it, to receive it in a portable format, and to withdraw consent. You can also complain to your local data protection authority.

To use any of these rights, write to hello@positiv.agency. We may need to confirm who you are, and we will reply within 30 days. We do not sell personal information or share it for cross-context behavioral advertising.

Children and other websites

This website is for businesses and is not meant for anyone under 16. We do not knowingly collect information from children.

The site links to other websites, such as our LinkedIn, Facebook and Instagram pages. They have their own privacy policies, and we are not responsible for them.

Changes to this policy

If we change this policy, we will update the date at the top of this page. If we make a big change, we will make it easy to notice.

Contact us

Questions about your privacy? Write to hello@positiv.agency.